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For teams leveraging new technology, service is the most critical ongoing need right from the start. Service can mean the difference between ‘winging it’ and getting the most from your new technology. So, when you’re choosing technology make sure that all those marketing promises are backed up with the provision of a dedicated team that can help reduce the total cost of ownership and drive true value.
- How effective onboarding and training are fundamental to achieving your event goals
- How to identify key contacts within supplier organisations
- How to ensure that the features and functionality outlined in the evaluation process make it through to the final solution
- The importance of stakeholder communications post implementation
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