Support

The Eventsforce team provides a customer care service that is second to none, supporting you at every step and with every event you organize. Whether it’s your first move to an online system, or you’re migrating from another platform, our mission is to take the very best care of you and make sure the process is pain-free. 

• Your personal Eventsforce advisor will take the time to fully understand your requirements, then help you to choose the right solution for your business.
• Your dedicated advisor works closely with you once your solution is in place, to ensure your continued satisfaction.
• We provide free, unlimited access to our dedicated, in-house support desk, by phone and email.
• Our support technicians are highly skilled experts in eventsforce, for the best possible service.
• We don’t “contract out” any of our support calls; you will always make contact with a member of our staff.
• Our support team is entirely dedicated to customer support at all times and is completely focused on serving our users.
• Support works closely with our in-house software developers, to fix the most challenging issues as fast as possible.
• We keep a detailed history of your contact with us, so you can quickly get to the heart of an issue.
• You can log a query online at any time, via our secure customer area, for a convenient and rapid response from our team.