Keep in Touch

Thank you for choosing to renew with Eventsforce. We look forward to continuing to provide value and expertise to you in the future.

ianwebbOur relationship with you doesn’t just end when you sign the contract. We strongly believe in adopting a partnership approach and feel that technology alone is not enough to deliver sustainable results for your business – we are committed to offering more. As such we’d like to remind you that when you need us, we are always ready and happy to help. Whether it’s our Client Services working with you to improve your solution use and processes, our training department giving you the skills to maximise your Eventsforce output, or our Support team helping you conquer your challenges, we’re all here to help you get the job done.

As your Business Development Manager, I look forward to working with you over the coming month. If you want to discuss anything further, or would like to find out more about how Eventsforce can make your events shine and your life easier, please don’t hesitate to get in touch on +44 (0)20 7785 6962 or email ian.webb@eventsforce.com.

Ian Webb

Business Development Manager, Eventsforce

How We Can Help

Our Client Services team works closely with all of our clients – whether you are new to Eventsforce, or an experienced user, they can help you get the most out of your Eventsforce investment and deliver the best possible events. Not sure how they can help? Read on to find out!

A

Workshops

Keep up to date with latest features and developments within your Eventsforce solution and find out how these can benefit you and your events.

B

Onboarding Services

Do you have a new event series that you are not sure how to configure? Are you concerned that your processes are not the most effective? Now’s the time to review and improve.

C

Customised Training

If you need additional training there’s no need to learn everything again. Simply work with us to decide what you need to know and benefit from specific and bespoke training programs – just focus on the areas you need to know.

D

Customised Look & Feel

If your event websites are not matching your strict corporate branding guidelines, or your corporate ‘look and feel’,
we can review this with you and make any necessary changes

E

Database Integration

There’s no need to work in silos. We can help you get your attendee data to automatically update your other systems via an API integration, giving you the ‘one true customer view’.

Your Key Contacts

Client Services

Client Services Specialist

Garry Wybourn

+44 (0)207 785 7083

garry.wybourn@eventsforce.com

If you’re seeking stand-out customer service, then look no further than Garry. Garry’s industry expertise means that, from the very outset, you’re in safe hands. Offering bespoke onboarding, Garry is dedicated to providing as much help as you need on your journey to event success.

Client Services Specialist

Ben Bradley

+44 (0)207 785 7083

ben.bradley@eventsforce.com

With previous experience as a PCO, Ben understands the many pressures and challenges of event management. By listening not only to your immediate needs but also your wider business ambitions, Ben is passionate about providing client services with added value.

Training

Product Specialist

James Wellman

+44 (0)845 680 6826

james.wellman@eventsforce.com

James runs powerful training courses at Eventsforce that are carefully tailored to the needs of your organisation and events. Step-by-step, James will lead you through the system to ensure you are fully equipped and ready for success.

Support

Client Loyalty Manager

Lynda Browne

+44 (0)207 785 6985

lynda.browne@eventsforce.com

Lynda is at the helm of our helpdesk. Whatever and whenever our customers need us, Lynda is on the case. She is fanatical about our customer satisfaction scores (97% on average in 2014 against the industry average of 85%) and that your call is always answered swiftly.

Referral Programme

Your referral could help save a life every day for a month.

The Share & Care Referral Program is our way of thanking you for your continued support as well as raising money for some great charities. This season you can save the lives of critically ill people in Africa and India.

If the organisation you refer joins Eventsforce, we will make a £350 donation in your name, via Good Gifts to fund life-saving medication every day for a month.

Your Client Portal

And don’t forget the Eventsforce Client Portal.

Everything you need to know to get the most out of your Eventsforce solution. From product news and updates, to detailed guides and training resources, we’ll give you the tools you need to get the job done.