Join our Team!
Here at Eventsforce, we are passionate about the people, innovation and technology that drive some of the most successful meetings and events around the world. We're listed on the Fab 50 List - a list of the top 50 companies to work for in events.
As we continue to grow, we’re looking for individuals who are just as driven, inspired, diverse and up for a challenge as we are. Have a look at our current openings below. If you think you’re the perfect fit – email us your cover letter and CV telling us why.
**Emails only please. Successful applicants will be contacted directly and promptly.**
About Eventsforce
Since 2004, Eventsforce has been the UK’s market-leading online supplier of event management software and meeting management technology to the events industry. Eventsforce is a web-based, software-as-a-service (SaaS) solution that helps meeting and event professionals increase team efficiency, reduce timely administration and increase ROI – ultimately improving the overall value of their meetings and events. Eventsforce has offices in London and New York, serving thousands of users, from many different industries and sectors, globally. And, we’re continuing to grow!
_____________________________________________________________________________
Product Specialist (click to download job spec)
Location: Central London Office, but requires regular travel
Position Type: Full-time
Salary: £30k - £40k depending on experience. Performance related bonus.
About Eventsforce:
Since 2004, Eventsforce has been the UK’s market-leading online supplier of event management software and meeting management technology to the events industry. Eventsforce is a web-based, software-as-a-service (SaaS) solution that helps meeting and event professionals increase team efficiency, reduce timely administration and increase ROI – ultimately improving the overall value of their meetings and events.
While we have offices in London and New York, Eventsforce serves thousands of users, from many different industries and sectors, globally. And, we’re continuing to grow!
Summary of position:
Working with customers to analyse, implement and train on our in-house events management software. Continuously supporting customers to ensure they are making the best use of our software.
Description:
- Understanding our customers’ needs, business processes and systems.
- Discussing with our customers how they can use Eventsforce.
- Arranging and performing training and demonstrations.
- Supporting our customers and taking ownership of issues through to resolution
- Having regular update meetings with customers.
- Communicating internally to share how the customer is using our software enabling others to support effectively.
- Working with Product Manager to investigate bespoke and integration solutions for the customers.
- Working with the Product Development team to create new solutions.
Skills and requirements:
- Excellent written and verbal communication skills.
- Analytical and problem solving capabilities.
- Distilling complex requirements into simple solutions.
- Empathising with customers and going the extra mile to help them.
- Presentation and demonstration skills are essential.
- Organised. pro-active, self-starter.
- Responsive.
- Multi-tasking.
- Technical background advantageous.
- Comfortable using online software such as Google Apps, SaaS products, etc.
- Supporting clients on an “on call” basis on some evenings.
- Travel to customer offices.
If this looks like exactly the challenge you’re looking for, simply send your updated CV. We will contact all successful candidates directly. **STRICTLY NO AGENCIES. EMAILS ONLY**
